SafeCare

Approach

An improvement trajectory is created that provides positive incentives for healthcare providers to move upwards in quality, ultimately to the level that qualifies them for full accreditation.

SafeCare acts as the custodian of internationally recognized, unique sets of standards that are realistic for resource-restricted settings while not compromising on quality levels. SafeCare standards focus on “bottom of the pyramid” public and private healthcare facilities such as dispensaries and health centres, which constitute the main healthcare delivery channel for low-income settings and which struggle with patient safety and quality demands.


The methodology dissects the improvement process of healthcare providers in survey-able, measurable steps. Thus, an improvement trajectory is created that provides positive incentives for healthcare providers to move upwards in quality, ultimately to the level that qualifies them for full accreditation. Whereas the latter objective might remain out of reach for most providers for some time to come, a guided way to work towards that objective will boost client, investor and regulator confidence in the motivation and capacity of healthcare providers to steadily enhance their performance. All quality improvement efforts are supported by innovative data collection and reporting tools, allowing for real-time clinic assessment and online monitoring. In addition, the data collected on clinical performance allows for prioritization of financial resource allocation which enables a more efficient use of available resources.