Our values

At SafeCare, we believe everyone has the right to access quality healthcare. And we know that healthcare facilities around the world can be inspired to improve the quality and safety of the services they provide, despite the resource constraints they may face.

Providers in emerging markets often face very basic problems: staff and supply shortages, inadequate infrastructure and poor access to water and electricity. Setting and improving quality standards in these challenging environments is our central mission. Our ambition is to create a global platform of organizations and people willing to pursue innovative approaches to improve clinical quality, using transformative digital solutions to challenge the status quo and strengthen trust in the healthcare system.

We do this through our three core values of transparency, collaboration and building value. By sharing our results, stories and lessons learned, and providing real-time information on the scale, scope and quality of services, transparency helps drive improvement in quality and informed decision making by all stakeholders in the health sector. By collaborating through global and national partnerships, we aim to create the greatest possible impact. And by focusing on building real value, we can motivate facilities to be the best they can be.

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The story so far

Poor healthcare in resource-restricted countries leads to millions of preventable deaths each year. However, these countries historically have a shortage of institutions that rate, improve and incentivize healthcare quality. This is the gap where SafeCare steps in to intervene and innovate.

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SafeCare is a formal initiative between PharmAccess, the Joint Commission International (JCI) and the Council for Health Service Accreditation of Southern Africa (COHSASA). They teamed up to develop clinical standards that are solid, secure and realistic for resource-restricted settings. And most importantly, they involve no compromise: they advocate the same quality standards as other international bodies.

SafeCare standards

SafeCare standards are divided into 13 different categories, covering full range medical to non-medical aspects of care and ranging from small health shops to large district hospitals. They are accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA) (previously: ISQua).

Learn more

SafeCare’s approach is particularly relevant to SDG 17, working with governments, public and private providers, patients and corporate partners to improve the quality of healthcare around the world.

SafeCare Expert Council

Expert Council members offer expert advice, insights, and recommendations to the SafeCare Foundation. By contributing to the Foundation’s decision-making processes, problem-solving, and planning, they aim to assist the foundation in achieving its goals.